Ross Return Policy 2022 (Full Guide): Return Item Without Receipts

Ross is a discount department store that sells clothing, shoes, jewelry, and other items. Although it offers quality items to purchase, sometimes they don’t meet your expectations, or the clothes don’t fit as expected, so you want to return them as soon as possible, and that’s where Ross store return policy comes.

Ross store return policy has always been good. It allows customers to return clothes and get a full refund without a receipt. All you need to do is go to your nearest Ross store and show your id proof to return the item within 30 days.

But is it that simple to return items in the Ross store? The answer is NO! Ross store has a return policy that you follow to return purchased items. Returning items with receipts is simple in the Ross store, but what if you don’t have Ross receipts or you passed the minimum return date? We will talk about What are the Ross return policy of 2022.

Without any delay, let’s dive into the topic of what are Ross’s return policy to return the purchased item and what are Ross’s return policy criteria.

Ross Return Policy 2022

The Ross Return Policy has made it possible for a shopper to return an item without worrying about it being perfect. The Return Policy has also made it possible for shoppers to get a pretty good idea of an item before they buy it. This means that they are more likely to spend more at Ross. This blog will look at the Return Policy and what you need to know about it.

Ross returns policy without receipt.

Ross return policy made it easier to return the item without receipt. Ross store need your ID proofs to return the item.

If you do not have proof of purchase or a receipt for your item, we are happy to still accept your return as long as you have your ID. This will allow us to look up your account and view recent purchases so that we can give you credit for the amount spent on this item prior to its return.

Ross returns the policy debit card.

Ross returns policy debit card.

Ross has a 30-day return policy for purchases made with a debit card. If you want to return an item, you’ll need to do so within 30 days of purchase. Ross will accept returns made within 30 days of purchase if you have the receipt or a gift receipt. If there is no receipt, Ross will only accept returns that are in new condition and have never been worn or washed. The store will not accept returns without either of these documents.

How many days does Ross allow to return items?

The Ross return policy is the same for all stores. You have 30 days to return an item. It is unnecessary to return items to the same Ross store where you bought them.

We also have no problem receiving damaged items—bring them back to any store location. We’ll give you a refund or exchange depending on what’s available at that time (we might not be able to find another color/size/style, for example).

What Happens After 30 Days?

If you return an item to a Ross store within 30 days of purchase, it must be in its original condition. It cannot be returned or exchanged.

If your item is used, dirty, or damaged after 30 days:

  • The price we paid is deducted from your refund amount.
  • The item cannot be returned to a Ross store.

Do I Need My Ross Receipt?

YES! You need to have your receipt with you when returning an item. You can also return items without a receipt but get store credit for the item’s current selling price.

“No-receipt returns” require a valid photo ID.

With the help of a third-party refund verification system, Ross tracks your returns using your ID.

Your return will be declined by abusing the system or making too many returns without a receipt.

Can Items Be Worn or Used?

Yes, you can wear or use an item before you return it. However, if an item is dirty or damaged when you try to return it, we will not be able to process your request.

The original tag must also be attached. It is difficult (if not impossible) for employees to process items returned without a Ross tag.

Bring the tag back if you removed it, and they will reattach it.

For example: If you buy a new shirt and wear the shirt once before deciding that it does not fit well for some reason (perhaps too tight or too baggy), we recommend returning the item as soon as possible so that someone else can enjoy wearing it instead of letting it sit unused in your closet for years on end! You may want to consider washing the shirt beforehand so that no one else gets surprised by seeing stains from sweat when they try on this piece later–or simply wear deodorant!

Can I Return Online Purchases In-Store? N/A.

The Ross website does NOT sell anything and essentially acts only acts as a Store Locator.

How Does the Ross Return Policy Work?

Yes, there are a few exceptions.

  1. Fine Jewelry: A 30-day return policy applies, but jewelry must have original tags attached and be accompanied by a receipt. Additionally, you can only return jewelry to Ross stores with jewelry departments.
  2. Swimwear & Lingerie: The same 30-day return policy applies, but bathing suits and lingerie must have the original tags attached and be accompanied by your receipt.
  3. Software: Software purchased at Ross cannot be returned unless it’s defective, which can only be exchanged.

Ross Return Request Instructions

During COVID-19, Ross’s return policy will only change to quarantine returned items for 72 hours before displaying them for sale. You can only return items you bought from Ross in-store by submitting a return request.

Prepare the following before submitting a return request:

  • You’re unhappy with these items
  • Information about the payment method
  • The receipt you received
  • If you do not have a receipt, bring a photo ID
  • Tickets and tags attached to the item

The item can be returned to your local Ross store by leaving it at the help desk or billing counter once you’ve prepared everything. A staff member will evaluate the item’s condition and check all the information you provided. Your request will be accepted if the product condition satisfies Ross’s return policy requirements.

Can I Use My Receipt if It’s Damaged?

Ross will accept your receipt as long as the barcode at the bottom is visible.

When Can I Expect Ross To Process My Return Request?

Returns in store will be processed immediately, while refunds may take up to five days.


If you’re looking to return a Ross item, check out their website for instructions on how to do so. Don’t forget that you have 30 days from the date of purchase to return your item at a physical store—otherwise, it might not be eligible for a refund. Also, remember that returns may be refused if damaged or dirty, so make sure everything is clean and in good condition before returning it!


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